Privacy Policy

What does Signal Financial Federal Credit Union do with your personal information?


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.


What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and account balances
  • Account transactions and credit card or other debt
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.


How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Signal Financial Federal Credit Union chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal informationDoes Signal Financial Federal Credit Union share member information?Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureausYesNo
For our marketing purposes — to offer our products and services to youYesNo
For joint marketing with other financial companies
YesNo
For our affiliates’ everyday business purposes — information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes — information about your creditworthinessNoWe don’t share
For non-affiliates to market to youNo We don’t share

Questions?

Call toll-free (800) 368-0108 or go to signalfinancialfcu.org.


What we do

How does Signal Financial Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Signal Financial Federal Credit Union collect my personal information?

We collect your personal information when you, for example:

  • Provide us with your government issued documentation to open an account
  • Provide us with your financial status to set up your account or to qualify for a product
  • Provide us with your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to only limit the following:

  • Sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

— Signal Financial Federal Credit Union does not share with our affiliates.

 

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

— Signal Financial Federal Credit Union does not share with our non-affiliates.

 

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

— Our joint marketing partners include credit card companies, insurance companies, mortgage service companies, advertising/marketing agencies and loan recapture programs.


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