Send Us a Message

How can we help? For immediate assistance, message our Digital Member Support Department by selecting the “Let’s Talk” button at the bottom right corner of the website, Monday – Friday 8:30am and 5pm or Saturday between 9am and 1pm.

OR fill out the form below. Please allow 1-2 business days for a representative to respond to your inquiry.


VISA® Credit Card: Service
866-820-4939

VISA® Credit Card: Lost/Stolen
800-449-7728

ATM/VISA® Debit Card: Lost/Stolen
888-241-2510 (U.S. only)
909-941-1398 (Outside U.S.)

ATM/VISA® Debit Card: Fraud
888-241-2440

Teller Phone
automated telephone account access

301-933-5700 or 800-447-8997


Digital Member Support Department

General assistance, membership and account information, assistance with online or mobile banking

M–F 8:30am to 5pm
Sat 9am to 1pm

301-933-9100, ext. 298

Members may also contact the Digital Member Support Department by sending a secure message from online banking.

Consumer Lending Department

Vehicle loans, personal loans, student loans, credit cards

For questions about loan or credit card applications:
301-933-9100, ext. 105

For questions about existing loans or credit cards:
301-933-9100, ext. 130

Mortgage Department

Real estate and home equity lending

For questions about applying for a home loan, home equity loan, or home equity line of credit, or to speak with a real estate loan officer:
301-933-9100, ext. 106

For questions about an application in process:
301-933-9100, ext. 104

For questions about an existing mortgage, home equity loan, or home equity line of credit:
301-933-9100, ext. 130


Supervisory Committee

The Supervisory Committee acts as liaison between the membership and management of the credit union. If you have questions or concerns about your account, please email or call our Member Services Department. To correspond directly with the Supervisory Committee, write to:

Signal Financial Federal Credit Union
Supervisory Committee
P.O. Box 344
Kensington, MD 20895
supervisorycommittee@signalfinancialfcu.org

8-Month Certificate of Deposit Promotion

For a limited time only, we're offering an 8-Month Certificate of Deposit with a 4.20%* APY. New deposits only.

 

The Capitol Hill branch and ATM are temporarily closed.

President's Day

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

Digital Member Support will close at 4 PM on Friday, September 30th. Online banking and ATMs are available 24/7. Our apologies for any inconvenience. 

Closure Notice

Due to inclement weather all Signal Financial branches are closed today. ATMs, mobile and online banking services are fully operational 24 hours a day and 7 days a week.

Digital Member support will close at 12 PM on Saturday, October 1st. Online banking and ATMs are available 24/7. Our apologies for any inconvenience.

Labor Day Closure

All branches and the call center will be closed on Monday, September 5, 2022 in observance of Labor Day.

Independence Day Closure

All branches and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day.

Juneteenth Closure

All branches and the call center will be closed on Monday, June 20 in observance of Juneteenth.

Memorial Day Closure

All branches and the call center will be closed on Monday, May 30, 2022 in observance of Memorial Day.

Presidents’ Day Closure

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

New Years Day Closure

All branches and the call center will be closed on Friday, December 31 and Saturday, January 1 in observance of New Year's Day.

The Capitol Hill, City Center and Leisure World branches will be closed on Thursday, December 30th, 2021. We apologize for any inconvenience. Have a safe Holiday!

Christmas Holiday Closures

All branches and the call center will be closed on Sunday, December 4, 2022 and Sunday, December 4, 2022 in observance of the Christmas holiday.

Thanksgiving Holiday Closures

All branches and the call center will be closed on Thursday, November 24, 2022 and Friday, November 25, 2022 in observance of the Thanksgiving holiday.

Veterans Day Holiday Closure

All branches and the call center will be closed on Friday, November 11, 2022 in observance of the Veterans Day holiday.