How can we help? For immediate assistance, message our Digital Member Support Department by selecting the “Let’s Talk” button at the bottom right corner of the website, Monday – Friday 8:30am and 5pm or Saturday between 9am and 1pm.
OR fill out the form below. Please allow 1-2 business days for a representative to respond to your inquiry.
Routing Number
255075495
Main Line
VISA® Credit Card: General Assistance
For Consumer/Business Cards:
800-328-3018
For Visa Signature Cards:
800-328-3033
ATM/VISA® Debit Card: Lost/Stolen
Teller Phone
automated telephone account access
Digital Member Support Department
General assistance, membership and account information, assistance with online or mobile banking
M–F 8:30am to 5pm
Sat 9am to 1pm
Members may also contact the Digital Member Support Department by sending a secure message from online banking.
Consumer Lending Department
Vehicle loans, personal loans, student loans, credit cards
For questions about loan or credit card applications:
301-933-9100, ext. 105
For questions about existing loans or credit cards:
301-933-9100, ext. 130
Mortgage Department
Real estate and home equity lending
For questions about applying for a home loan, home equity loan, or home equity line of credit, or to speak with a real estate loan officer:
301-933-9100, ext. 106
For questions about an application in process:
301-933-9100, ext. 104
For questions about an existing mortgage, home equity loan, or home equity line of credit:
301-933-9100, ext. 130
Supervisory Committee
The Supervisory Committee acts as liaison between the membership and management of the credit union. If you have questions or concerns about your account, please email or call our Member Services Department. To correspond directly with the Supervisory Committee, write to:
Signal Financial Federal Credit Union
Supervisory Committee
P.O. Box 344
Kensington, MD 20895
supervisorycommittee@signalfinancialfcu.org