Privacy Policy

What does Signal Financial Federal Credit Union do with your personal information?

Review the Annual Privacy Policy


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and account balances
  • Account transactions and credit card or other debt
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.


All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Signal Financial Federal Credit Union chooses to share; and whether you can limit this sharing. 

Reasons we can share your personal informationDoes Signal Financial Federal Credit Union share member information?Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureausYesNo
For our marketing purposes — to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes — information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes — information about your creditworthinessNoWe don’t share
For non-affiliates to market to youNo We don’t share

Internet Privacy Policy

Information Collected and Stored Automatically

We collect various types of information when you interact with our website, submit a contact form, or agree to popups, including but not limited to your:

  • Personal information (e.g., name, email address, contact details) provided voluntarily by you.
  • Non-personal information (e.g., IP address, browser type, device information) collected automatically through cookies and similar technologies.

We collect this information for the following purposes:

  • To provide and personalize our services.
  • To communicate with you about our products, services, and promotions.
  • To analyze and improve our website, services, and user experience.
  • To comply with legal obligations and protect our rights.

Signal Financial has SSL encryption on our online banking platform and encrypts pages collecting sensitive information on


Call toll-free (800) 368-0108 or go to

What we do

How does Signal Financial Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Signal Financial Federal Credit Union collect my personal information?

We collect your personal information, for example, when you

  • open an account or show your government-issued ID
  • provide employment information or give us your contact information
  • show us your driver’s license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control. They can be financial and non-financial companies.

— Signal Financial Federal Credit Union has no affiliates.


Companies not related by common ownership or control. They can be financial and non-financial companies.

— Signal Financial Federal Credit Union does not share with our non-affiliates so they can market to you

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

— Our joint marketing partners include investment and insurance companies.

Children’s Privacy
We do not knowingly collect Personal Information from individuals under the age of 13 who use our Sites without obtaining consent from a parent or legal guardian.

To learn more about the Children’s Online Privacy Protection Act (COPPA), please visit the National Credit Union Administration Regulatory Alert or the Federal Trade Commission’s website.

REV 9/20