Fraud Prevention

Signal Financial Federal Credit Union is committed to ensuring account privacy and security. In addition to having SSL encryption for our eBanking site, we also encrypt pages collecting sensitive information on This was done to better protect you against phishing schemes that use fraudulent websites. Part of our privacy and security commitment is accomplished through member education. You can protect your private information by practicing good security habits and reporting any suspicious contacts either via email, phone or the U.S. Postal Service.

What You Need to Know

Signal Financial FCU does not contact our members via email to verify or request account numbers, PINs or other security information. If you receive an email requesting personal information, please DO NOT respond to it with any personal information and forward the email to

We are continually improving our infrastructure to defend against emerging threats, and would like to remind you that if it isn’t an SSL connection, it isn’t Signal Financial! 

Click on the lock icon on your browser and it will display information from Let’s Encrypt related to the security certificate that protects this site. You can click for further certificate details, as well as verify the Certification Path.

Protect Your Personal Information

We encourage you to review the Identity Theft section for more information on how to protect yourself while using online services, as well as other everyday circumstances. This section includes resources and information about what to do to protect yourself from these security threats, including Social Media.

Consider these tips:

  • Use caution when selecting your PIN number and passwords
  • Be cautious about revealing account numbers, Social Security or Tax I.D. numbers, and other private information to other persons
  • Protect your account numbers, card numbers, PINs and passwords
  • Never send out sensitive information via e-mail
  • Never respond to unsolicited requests for sensitive information via US Mail
  • Do not email confidential information to the credit union using your personal email accounts

Related Posts from Our Resource Center

  • Scams to be on the lookout for in 2023

    Scams to be on the lookout for in 2023

    With 2022 being the year that the world for the most part emerged from the pandemic while also undergoing many major changes in the overall business landscape, it’s no surprise […]

  • Synthetic Identity Theft

    Synthetic Identity Theft

    Synthetic identity fraud is one of the fastest-growing types of financial crimes, and it can happen in several ways. Criminals steal someone’s personal information, then combine it with fake information […]

  • Identity Theft Scams: What you need to know

    Identity Theft Scams: What you need to know

    Identity theft happens when someone steals your personal information to commit fraud. An identity thief may use your information to apply for credit, file taxes, or even get medical services. […]