Fraud Prevention

Signal Financial Federal Credit Union is committed to ensuring account privacy and security. In addition to having SSL encryption for our eBanking site, we also encrypt pages collecting sensitive information on www.signalfinancialfcu.org. This was done to better protect you against phishing schemes that use fraudulent websites. Part of our privacy and security commitment is accomplished through member education. You can protect your private information by practicing good security habits and reporting any suspicious contacts either via email, phone or the U.S. Postal Service.

What You Need to Know

Signal Financial FCU does not contact our members via email to verify or request account numbers, PINs or other security information. If you receive an email requesting personal information, please DO NOT respond to it with any personal information and forward the email to memberservice@signalfinancialfcu.org.

We are continually improving our infrastructure to defend against emerging threats, and would like to remind you that if it isn’t an SSL connection, it isn’t Signal Financial! 

Click on the lock icon on your browser and it will display information from Let’s Encrypt related to the security certificate that protects this site. You can click for further certificate details, as well as verify the Certification Path.

Protect Your Personal Information

We encourage you to review the Identity Theft section for more information on how to protect yourself while using online services, as well as other everyday circumstances. This section includes resources and information about what to do to protect yourself from these security threats, including Social Media.

Consider these tips:

  • Use caution when selecting your PIN number and passwords
  • Be cautious about revealing account numbers, Social Security or Tax I.D. numbers, and other private information to other persons
  • Protect your account numbers, card numbers, PINs and passwords
  • Never send out sensitive information via e-mail
  • Never respond to unsolicited requests for sensitive information via US Mail
  • Do not email confidential information to the credit union using your personal email accounts

Related Posts from Our Resource Center

  • Synthetic Identity Theft

    Synthetic Identity Theft

    Synthetic identity fraud is one of the fastest-growing types of financial crimes, and it can happen in several ways. Criminals steal someone’s personal information, then combine it with fake information […]

  • Identity Theft Scams: What you need to know

    Identity Theft Scams: What you need to know

    Identity theft happens when someone steals your personal information to commit fraud. An identity thief may use your information to apply for credit, file taxes, or even get medical services. […]

  • FRAUD ALERT: Phishing Scam Uses Signal Name

    Reports have come in that Signal Financial FCU’s name and toll-free number (800-447-8997) are being used in a phishing scam. The scammers are masking their phone number to make it appear as if they are calling from Signal’s 800 number. This phone number is for Signal’s automated phone system.

8-Month Certificate of Deposit Promotion

For a limited time only, we're offering an 8-Month Certificate of Deposit with a 4.20%* APY. New deposits only.

 

The Capitol Hill branch and ATM are temporarily closed.

President's Day

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

Digital Member Support will close at 4 PM on Friday, September 30th. Online banking and ATMs are available 24/7. Our apologies for any inconvenience. 

Closure Notice

Due to inclement weather all Signal Financial branches are closed today. ATMs, mobile and online banking services are fully operational 24 hours a day and 7 days a week.

Digital Member support will close at 12 PM on Saturday, October 1st. Online banking and ATMs are available 24/7. Our apologies for any inconvenience.

Labor Day Closure

All branches and the call center will be closed on Monday, September 5, 2022 in observance of Labor Day.

Independence Day Closure

All branches and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day.

Juneteenth Closure

All branches and the call center will be closed on Monday, June 20 in observance of Juneteenth.

Memorial Day Closure

All branches and the call center will be closed on Monday, May 30, 2022 in observance of Memorial Day.

Presidents’ Day Closure

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

New Years Day Closure

All branches and the call center will be closed on Friday, December 31 and Saturday, January 1 in observance of New Year's Day.

The Capitol Hill, City Center and Leisure World branches will be closed on Thursday, December 30th, 2021. We apologize for any inconvenience. Have a safe Holiday!

Christmas Holiday Closures

All branches and the call center will be closed on Sunday, December 4, 2022 and Sunday, December 4, 2022 in observance of the Christmas holiday.

Thanksgiving Holiday Closures

All branches and the call center will be closed on Thursday, November 24, 2022 and Friday, November 25, 2022 in observance of the Thanksgiving holiday.

Veterans Day Holiday Closure

All branches and the call center will be closed on Friday, November 11, 2022 in observance of the Veterans Day holiday.