About Our Credit Union

We’re not your ordinary financial institution.

We’re Signal Financial Federal Credit Union.

Signal Financial Federal Credit Union—It’s a name that symbolizes our commitment to connect you with great service, outstanding rates, convenience, accessibility and forward-thinking leadership for many years to come.

History

Chartered in 1947 (as the Washington Telephone Federal Credit Union) by a group of telephone company workers, Signal Financial FCU was formed to help people seeking a better financial alternative and to improve the quality of their financial lives, which remains true to this day. Signal Financial is owned and operated by members who share a common bond through employer or geographic affiliation, and governed by volunteers who are elected by members to serve on the board. We strive to provide quality and fairly priced financial services for our membership. In turn, profits are returned back to members in the form of better rates, reduced fees and improved services.

In 2007, the Washington Telephone Federal Credit Union officially became Signal Financial FCU to be more inclusive of the many diverse businesses in our field of membership, in addition to our founding telephone company group. Signal Financial FCU has grown to more than $400 million in assets serving more than 24,000 members. Our credit union also encompasses 250+ small-to medium-sized companies, as well as individuals who live, work, worship or attend school in the Washington, DC or Prince George’s County, Md. (inside the beltway). Select employer groups are also eligible to join the credit union.

Like all federal credit unions, Signal Financial is closely regulated by the National Credit Union Administration (NCUA), with deposits insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000.

Become a member today and enjoy our great rates to serve your saving and investing needs. 


Our Mission

To provide a broad spectrum of highly competitive, cost-effective, efficiently delivered financial products and services, tailored to meet the needs of our members through all stages of their lives.

Our Vision

To be the lifelong primary financial partner for our members. 


Board of Directors

  • Andrew Mekelburg, Chair
  • Jonathan Morrison, Vice Chair
  • Mary McCormick, Treasurer
  • Deborah Cullen, Secretary
  • Frank Qualls, Director
  • Mark Fieni, Director
  • Tammy Jeffers, Director
  •  M. Eileen Booker, Director Emeritus

Supervisory Committee

  • Laura Groat, Chair
  • Yolanda Arrington
  • Abera Abebe

Frequently Asked Questions about serving as a volunteer on the Board of Directors.


Community Involvement

Signal Financial FCU takes pride in the communities it serves. Our footprint is wide in the Washington Metro area, with branches located in DC, Maryland and Virginia. We celebrate diversity because we believe Signal Financial is for ALL members of our community, at any stage of their lives.

At the heart of our mission is a desire to promote financial fitness for all members. Financial fitness is a lifetime commitment that offers great long-term rewards. When your finances are in order, the rest of your life can seem manageable. On the other hand, when your finances are not secure, it can make life seem overwhelming. Our priority is to help employees as well as members reach their financial goals by providing them with the tools and information they need to make smart and successful financial decisions.

We are proud to participate in a wide variety of community events, including chili cook-offs, festivals, health and fitness expos, book launches, parades, children’s events and more. We also participate in events hosted by our sponsor organizations—we have more than 250 small to medium-sized businesses that have made Signal their financial partner.

Our Consumer Lending, Mortgage and member Services teams (which includes an in-house financial adviser) schedule regular financial literacy events—the Signal Seminar Series—to help members with important financial decisions about improving their credit, buying a home and planning for retirement.


Annual Reports

2020 Annual Report

2021 Annual Report

Digital Member Support will be temporarily unavailable today between 11:00 AM -12:00 PM.

Martin Luther King Jr. Day

All branches and the digital member support team will be closed on Monday, January 16, 2023 in observance of Martin Luther King Jr. Day.

For expedited assistance please dial 240-512-8240 to connect directly to our Digital Member Support.

All branches and Digital Member Support will close on Saturday, December 31st and Monday, January 2nd in observance of the New Year.

Signal Financial branches will close at 12:30pm on Friday, December 23rd. Digital Member Support will operate from 9:00am - 1:00pm.

All branches and Digital Member Support will close on Saturday, December 24th, Monday, December 26th, Saturday, December 31st and Monday January 2nd in observance of the Christmas and New Year holiday.

On Wednesday, December 7th the One Loudoun branch will close at 2:00 PM and all other Signal Financial branches will close at 3:00 PM

Due to system upgrades, online and mobile banking will be unavailable from 10:00pm Tuesday, Jan. 17 to 3:00am Wednesday, Jan 18.

The Capitol Hill branch and ATM are temporarily closed.

President's Day

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

Closure Notice

Due to inclement weather all Signal Financial branches are closed today. ATMs, mobile and online banking services are fully operational 24 hours a day and 7 days a week.

Digital Member support will close at 12 PM on Saturday, October 1st. Online banking and ATMs are available 24/7. Our apologies for any inconvenience.

Labor Day Closure

All branches and the call center will be closed on Monday, September 5, 2022 in observance of Labor Day.

Independence Day Closure

All branches and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day.

Juneteenth Closure

All branches and the call center will be closed on Monday, June 20 in observance of Juneteenth.

Memorial Day Closure

All branches and the call center will be closed on Monday, May 30, 2022 in observance of Memorial Day.

Presidents’ Day Closure

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

New Years Day Closure

All branches and the call center will be closed on Friday, December 31 and Saturday, January 1 in observance of New Year's Day.

The Capitol Hill, City Center and Leisure World branches will be closed on Thursday, December 30th, 2021. We apologize for any inconvenience. Have a safe Holiday!

Christmas Holiday Closures

All branches and the call center will be closed on Tuesday, March 28, 2023 and Monday, December 25, 2023 in observance of the Christmas holiday.

Thanksgiving Holiday Closures

All branches and the call center will be closed on Thursday, November 23, 2023 and Friday, November 24, 2023 in observance of the Thanksgiving holiday.

Veterans Day Holiday Closure

All branches and the call center will be closed on Friday, November 10, 2023 in observance of the Veterans Day holiday.