How can we help? Call our Member Services Department at 301-933-9100, ext. 298 Monday – Friday between 8:30am and 5:00pm or Saturday between 9:00am and 1:00pm. OR fill out the form below.
Please allow 1-2 business days for a representative to respond to your inquiry. Should you need immediate assistance please contact us at 301-933-9100, ext. 298
General assistance, membership and account information, assistance with online or mobile banking
M–F 8:30am to 5:00pm
Sat 9:00am to 1:00pm
301-933-9100, ext. 298
memberservice@signalfinancialfcu.org
Members may also contact the Member Services Department by sending a secure message from online banking.
Consumer Lending Department
Vehicle loans, personal loans, student loans, credit cards
For questions about loan or credit card applications:
301-933-9100, ext. 105
consumerlending@signalfinancialfcu.org
For questions about existing loans or credit cards:
301-933-9100, ext. 130
Mortgage Department
Real estate and home equity lending
For questions about applying for a home loan, home equity loan, or home equity line of credit, or to speak with a real estate loan officer:
301-933-9100, ext. 106
mortgagelending@signalfinancialfcu.org
For questions about an application in process:
301-933-9100, ext. 104
For questions about an existing mortgage, home equity loan, or home equity line of credit:
301-933-9100, ext. 130
VISA® Credit Card: Service
866-820-4939
VISA® Credit Card: Lost/Stolen
800-449-7728
ATM/VISA® Debit Card: Lost/Stolen
888-241-2510 (U.S. only)
909-941-1398 (Outside U.S.)
ATM/VISA® Debit Card: Fraud
888-241-2440
Teller Phone
automated telephone account access
301-933-5700 or 800-447-8997
Corporate Office
3015 University Blvd., West
Kensington, MD 20895
301-933-9100
Monday – Friday
8:30 am to 5 pm
Full-Service Financial Centers
Supervisory Committee
The Supervisory Committee acts as liaison between the membership and management of the credit union. If you have questions or concerns about your account, please email or call our Member Services Department. To correspond directly with the Supervisory Committee, write to:
Signal Financial Federal Credit Union
Supervisory Committee
P.O. Box 344
Kensington, MD 20895
supervisorycommittee@signalfinancialfcu.org