When you can’t get to a branch, Signal’s mobile app allows you to do your banking wherever you are, 24/7. It’s like having your own personal remote branch!

View your balances, review transactions and check images, pay bills, transfer money, make deposits, or find a Signal location or ATM — all with a few taps on your smartphone or tablet.


  • Touch ID™ makes sign in quick and easy1
  • Get account details for checking, savings, line of credit, and loan accounts
  • View check images
  • Make mobile deposits using Remote Deposit Anywhere
  • Transfer funds between your Signal accounts
  • Use Me2Me Transfers2 to move money to or from other institutions
  • Transfer money to individuals with Pay a Person2
  • Pay bills with Bill Pay2
  • Locate branches & ATMs
  • Change your password

Getting started with mobile banking

Enable mobile banking by logging on to eBanking, then going to Options > Mobile Settings > Web Mobile Settings. Here you can input your carrier information and set up your preferences. Check the boxes for any accounts you want to be able to access through the mobile app. Click Submit to save your choices. These accounts will then be included on the app.
 

Once you’ve enabled mobile banking, download the app, and begin using your smartphone or tablet to manage your money!

Some services, such as Me2Me Transfers, Pay a Person, and Bill Pay, require the assistance of the Member Services department to enable and complete the initial setup. Payees or accounts linked to these services must be set up in eBanking in a web browser before they are available in the app.

View our Mobile Banking Quick Guide to get step-by-step instructions. If you need assistance, or would like to give us feedback, please contact the Member Services department at 301-933-9100, ext. 298.

Please note that while Signal Financial does not charge members to use the mobile app and online banking services, standard carrier and data charges do apply to all mobile banking services. Check your carrier agreement for more information.

 

1 Available on Apple™ devices with Touch ID™ capability

2 These features must be set up in eBanking to make them available on the app. For questions, contact our Member Services department at 301-933-9100, ext. 298 or via secure message in eBanking. More information is also available on our Services page.

 


Using Touch ID™ sign in

If you are using our mobile app on an Apple™ device with Touch ID™, you will be automatically prompted to enable it. If you do not have Touch ID™ enabled on your device, please check your device’s settings.

Once successfully enabled, you will have the option to access your account through the Touch ID™ feature.

Please note that whenever you change your online banking password, you will need to re-enable Touch ID™.

 

 

 


Changing your password

To change your online banking account password through the app, go to “Preferences”.

Then, select “change your login password”.

You will then be given the opportunity to change your password. When you’re done, tap “submit” and your new password will be active.


Online and digital security

Signal cares about our members’ security. Our systems are protected by state-of-the art security, but members must also be careful in order to protect themselves from phishing, skimming, and other types of fraud. Please always use care with your online activities, computers, and mobile devices. If you suspect you’ve been a victim of fraud, please call our Member Services department immediately at 301-933-9100, ext. 298.

One of the best ways to catch fraud quickly is to check your accounts frequently. Use our Text Banking service to get instant balance and recent transaction info, or use the mobile app or eBanking to check your accounts anytime. Signal does not charge for these services, though your carrier may charge for data or messaging, so please check your carrier’s service agreement before using them.

Tips for staying safe online include:

  • Use strong online banking passwords: combine lower and uppercase letters, numbers, and symbols, and make your password long enough to be hard to crack — 8 characters at a minimum. (The mobile app uses the same password as your eBanking account.)
  • Change your passwords every few months and do not give out your passwords to anyone.
  • Never use your online banking password for any other accounts.
  • Create a Password Reset Question in case you forget your password, and make the answer something it would be difficult for a stranger to guess or find out from your social media accounts.
  • Safeguard the physical and digital security of your devices: keep your software up to date, use a locking code, and do not click on suspicious emails, links, or websites.

Visit our Online Security Tips for more about staying safe online, or visit our Blog for information about staying alert for fraud.