Tips for Safe Online Shopping

Always Shop From A Secure Computer

If your computer or electronic device isn’t protected by antivirus software, it is more likely to be compromised by malware. All data entered into or transmitted from that electronic device or computer is at risk, including addresses, credit card numbers and bank accounts. Be sure to keep the operating system and all internet-facing apps updated to the latest software versions.

Check Out Website Security

Always look for the HTTPS lock symbol in your browser address window when performing an online purchase. That small lock icon in the corner of your URL field tells you the website is privacy protected. The “S” stands for secure, meaning the connection between the browser and the website is encrypted. This prevents cyber criminals from reading traffic like credit card  numbers, orders, and addresses. Be wary of entering personal or sensitive information on websites that are not secure.

Create Strong Passwords and Never Save Them

If someone has the password to your account, they can log in, change the shipping address, and order things while you’re stuck with the bill. Help keep your accounts safe by locking it with a strong password. Passwords should be as long as possible and contain a mix of upper- and lower-case characters, numbers, punctuation and symbol—and they should never be reused or saved, especially for websites that handle your money.

Search For Deals With Trusted Retailers

Cyber criminals “poison” search results with malicious or deceptive links. Looking for the best deal on a television? Run a search on Amazon or Best Buy. Any website can be attacked by hackers but limiting your shopping to established and trusted vendors limits your exposure. Bookmark the most trusted online retailers to make sure you don’t get redirected to fake websites.

Don’t Fall For ‘Too-Good-To-Be-True’ Deals

A deal that seems too good to be true, probably is. And although there are a lot of legitimate deals offered by trusted retailers, cyber criminals will prey on shoppers’ desire for the lowest price and best deal. Watch out for emails, text messages and pop-up browsers promising fantastic savings. Clicking on such links could possible lead to scams, phishing sites or sites distributing malware.

Check Credit Card and Bank Statements Regularly

Monitoring your statements is the best way to catch suspicious transactions during the holiday season. If you find a transaction that doesn’t match your purchases, your account may have been compromised. If so, contact your bank or card issuer immediately.

Sources:

Digital Member Support will be temporarily unavailable today between 11:00 AM -12:00 PM.

Due to vendor delays in the embossing of debit and credit cards, you may experience a delay in receiving your new or reissued cards. We apologize for the inconvenience.

Martin Luther King Jr. Day

All branches and the digital member support team will be closed on Monday, January 16, 2023 in observance of Martin Luther King Jr. Day.

For expedited assistance please dial 240-512-8240 to connect directly to our Digital Member Support.

All branches and Digital Member Support will close on Saturday, December 31st and Monday, January 2nd in observance of the New Year.

Signal Financial branches will close at 12:30pm on Friday, December 23rd. Digital Member Support will operate from 9:00am - 1:00pm.

All branches and Digital Member Support will close on Saturday, December 24th, Monday, December 26th, Saturday, December 31st and Monday January 2nd in observance of the Christmas and New Year holiday.

On Wednesday, December 7th the One Loudoun branch will close at 2:00 PM and all other Signal Financial branches will close at 3:00 PM

Due to system upgrades, online and mobile banking will be unavailable from 10:00pm Tuesday, Jan. 17 to 3:00am Wednesday, Jan 18.

The Capitol Hill branch and ATM are temporarily closed.

President's Day

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

Closure Notice

Due to inclement weather all Signal Financial branches are closed today. ATMs, mobile and online banking services are fully operational 24 hours a day and 7 days a week.

Digital Member support will close at 12 PM on Saturday, October 1st. Online banking and ATMs are available 24/7. Our apologies for any inconvenience.

Labor Day Closure

All branches and the call center will be closed on Monday, September 5, 2022 in observance of Labor Day.

Independence Day Closure

All branches and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day.

Juneteenth Closure

All branches and the call center will be closed on Monday, June 20 in observance of Juneteenth.

Memorial Day Closure

All branches and the call center will be closed on Monday, May 30, 2022 in observance of Memorial Day.

Presidents’ Day Closure

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

New Years Day Closure

All branches and the call center will be closed on Friday, December 31 and Saturday, January 1 in observance of New Year's Day.

The Capitol Hill, City Center and Leisure World branches will be closed on Thursday, December 30th, 2021. We apologize for any inconvenience. Have a safe Holiday!

Christmas Holiday Closures

All branches and the call center will be closed on Wednesday, February 1, 2023 and Monday, December 25, 2023 in observance of the Christmas holiday.

Thanksgiving Holiday Closures

All branches and the call center will be closed on Thursday, November 23, 2023 and Friday, November 24, 2023 in observance of the Thanksgiving holiday.

Veterans Day Holiday Closure

All branches and the call center will be closed on Friday, November 10, 2023 in observance of the Veterans Day holiday.