COVID-19 Pandemic Resources

Pandemic Impact Info Center

Has COVID-19 affected your money or your business? Look below for helpful info.

Appointment Banking

Walk-ins are welcome however appointments will take priority. Members are required to wear a face mask and clean their hands with hand sanitizer (provided by the Credit Union). More here.

Important Tax Info

The tax filing deadline has been moved to July 15 in response to provide relief to taxpayers during the COVID-19 pandemic. For more information, click here.

Fraud Alert

Coronavirus scams are on the rise. Get tips on how to protect your money by reviewing common scams here.

Mobile Banking

Signal’s mobile app allows you to do your banking wherever you are, 24/7. Click here to learn more about its features and the types of transactions you can do remotely. Get set up.

Shop Safe With Your Digital Wallet

Shopping does not have to be a contact sport. With growing concerns surrounding coronavirus, Learn how to tap to pay by . Learn how.

Consumer Loan Payment Deferral

Need to defer a payment on an auto loan, credit card or personal loan? Send a request summarizing your hardship and any supporting documents to: consumerlending@signalfinancialfcu.org. Inquiries will be considered on a case-by-case basis. 

Mortgage Loan Deferral

Need to defer a payment on a home loan? Submit a request, along with a summary of your hardship and any supporting documents to mortgagelending@signalfinancialfcu.org for your deferment to be considered. Inquiries will be considered on a case-by-case basis. 

Business Loan Deferral

Request a deferral on commercial lines of credit commercial real estate loans, business credit cards, other types business loans. Submit a request, along with a summary of your hardship and any supporting documents to businessservices@signalfinancialfcu.org.

Digital Member Support will be temporarily unavailable today between 11:00 AM -12:00 PM.

Martin Luther King Jr. Day

All branches and the digital member support team will be closed on Monday, January 16, 2023 in observance of Martin Luther King Jr. Day.

For expedited assistance please dial 240-512-8240 to connect directly to our Digital Member Support.

All branches and Digital Member Support will close on Saturday, December 31st and Monday, January 2nd in observance of the New Year.

Signal Financial branches will close at 12:30pm on Friday, December 23rd. Digital Member Support will operate from 9:00am - 1:00pm.

All branches and Digital Member Support will close on Saturday, December 24th, Monday, December 26th, Saturday, December 31st and Monday January 2nd in observance of the Christmas and New Year holiday.

On Wednesday, December 7th the One Loudoun branch will close at 2:00 PM and all other Signal Financial branches will close at 3:00 PM

Due to system upgrades, online and mobile banking will be unavailable from 10:00pm Tuesday, Jan. 17 to 3:00am Wednesday, Jan 18.

The Capitol Hill branch and ATM are temporarily closed.

President's Day

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

Closure Notice

Due to inclement weather all Signal Financial branches are closed today. ATMs, mobile and online banking services are fully operational 24 hours a day and 7 days a week.

Digital Member support will close at 12 PM on Saturday, October 1st. Online banking and ATMs are available 24/7. Our apologies for any inconvenience.

Labor Day Closure

All branches and the call center will be closed on Monday, September 5, 2022 in observance of Labor Day.

Independence Day Closure

All branches and the call center will be closed on Monday, July 4, 2022 in observance of Independence Day.

Juneteenth Closure

All branches and the call center will be closed on Monday, June 20 in observance of Juneteenth.

Memorial Day Closure

All branches and the call center will be closed on Monday, May 30, 2022 in observance of Memorial Day.

Presidents’ Day Closure

All branches and the call center will be closed on Monday, February 21, 2022 in observance of Presidents’ Day.

New Years Day Closure

All branches and the call center will be closed on Friday, December 31 and Saturday, January 1 in observance of New Year's Day.

The Capitol Hill, City Center and Leisure World branches will be closed on Thursday, December 30th, 2021. We apologize for any inconvenience. Have a safe Holiday!

Christmas Holiday Closures

All branches and the call center will be closed on Wednesday, March 29, 2023 and Monday, December 25, 2023 in observance of the Christmas holiday.

Thanksgiving Holiday Closures

All branches and the call center will be closed on Thursday, November 23, 2023 and Friday, November 24, 2023 in observance of the Thanksgiving holiday.

Veterans Day Holiday Closure

All branches and the call center will be closed on Friday, November 10, 2023 in observance of the Veterans Day holiday.